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Pastoral Care


A Code of Practice and International Education Mark is currently in the process of coming into law in Ireland.  In the interim, a voluntary code of practice is in place across Ireland’s higher education institutions under the Irish Higher Education Quality Network (IHEQN) which assures a high standard in the recruitment, reception, education, pastoral care and welfare of international students.

All of the higher education institutions that are under the umbrella of Education in Ireland have signed up to this voluntary Code of Practice.

The voluntary Code of Practice sets out standards, guidelines and minimum requirements across: marketing and recruitment of international students; the enrolment process; fees; refunds; orientation; accommodation; student support services; student protection; and grievance and appeal procedures.